Privacy Policy

Last Modified: January 20, 2025

1. Overview

Your privacy is extremely important to us. This Privacy Policy explains how Cooper Technology Contracting ("Company," "we," "us," or "our") collects, uses, protects, and shares your personal information when you use Ketosistant (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. This policy should be read in conjunction with our Terms of Service.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when using our Service, including:

  • Account Information: Name, email address, username, and password
  • Profile Information: Age, gender, dietary preferences, and health goals (optional)
  • Dietary Data: Recipes, food entries, nutritional tracking, and meal plans
  • Usage Data: How you interact with our Service, features used, and time spent

Automatically Collected Information

We may automatically collect certain technical information, including:

  • IP address and device information
  • Browser type and version
  • Operating system and device identifiers
  • Log data and usage patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: To provide, maintain, and improve Ketosistant's features
  • Account Management: To create and manage your user account and authenticate logins
  • Communication: To send you service updates, notifications, and respond to inquiries
  • Personalization: To customize your experience and provide relevant content
  • Analytics: To analyze usage patterns and improve our Service
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as:

  • Cloud hosting and data storage providers
  • Email service providers
  • Analytics and monitoring services
  • Customer support tools

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal processes or government requests
  • Protect the rights, property, or safety of our users or the public
  • Investigate potential violations of our Terms of Service
  • Prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to equivalent privacy protections.

5. Data Security

We implement appropriate physical, administrative, and technical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and regular security updates
  • Access controls and authentication requirements
  • Regular security audits and monitoring
  • Employee training on data protection practices

Important: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account Data: Retained while your account is active and for a reasonable period afterward
  • Dietary Data: Retained to maintain your recipe library and tracking history
  • Communication Records: Retained for customer service and legal compliance purposes
  • Analytics Data: May be retained in aggregated, anonymized form for business insights

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

  • View and update your account information and profile settings
  • Correct inaccurate or incomplete personal data
  • Export your dietary data in a standard format

Deletion

  • Delete specific recipes, food entries, or other content you've created
  • Request deletion of your entire account and associated data
  • Account deletion requests will be processed within 30 days

Communication Preferences

  • Opt out of promotional emails while continuing to receive service notifications
  • Manage notification settings within your account

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage information. These include:

  • Essential Cookies: Required for basic Service functionality and security
  • Preference Cookies: Remember your settings and customizations
  • Analytics Cookies: Help us understand how you use the Service

You can control cookie settings through your browser, but disabling certain cookies may affect Service functionality.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.

10. Children's Privacy

Ketosistant is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection regardless of location.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to your registered email address
  • Displaying a prominent notice within the Service

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Cooper Technology Contracting
Email: privacy@ketosistant.com
Subject Line: "Privacy Policy Inquiry"

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

14. Effective Date

This Privacy Policy is effective as of the date listed at the top of this document and applies to all information collected by us on or after such date.